User documentation
How to manage your account on web apps using Dashboard
Skip to content
User documentation home
Subscriptions
Viewing billing profiles
Creating billing profiles
Deleting billing profiles
Viewing invoices
Paying invoices
Changing plans
Canceling at end of billing period
Canceling subscriptions with refund
Canceling subscriptions with credit
Restoring canceled subscription
Viewing refunds
Self-refunding invoices
Requesting refunds
Viewing credits
Refunding credits
Viewing refunds
How to refund credits
If you have received credit cancelling a subscription you can refund that credit.
1. Click "Subscriptions and billing"
2. Click "Credits"
3. Click credit to refund
4. Click "Refund balance"
5. Select billing profile and submit form
6. Success
Top of page